Our Vision
Empire Printing aims to be your trusted partner in customized apparel, promotional products, and printing solutions. We strive to provide exceptional customer service, high-quality products, and competitive pricing, all while upholding Christian values.
Our Mission
We exist to:
- Deliver outstanding customer experiences: We prioritize prompt communication, personalized attention, and a seamless ordering process.
- Produce exceptional quality: We utilize top-of-the-line equipment and materials to ensure exceptional printing and embroidery results.
- Offer competitive prices: We believe in offering fair and affordable pricing without compromising on quality.
- Promote a positive work environment: Our dedicated team thrives on collaboration, integrity, and a shared commitment to success.
Our Values
- Integrity: We operate with transparency and accountability in all our dealings.
- Customer Focus: Your needs and satisfaction are our highest priority.
- Excellence: We constantly strive to deliver high-quality products and services.
- Innovation: We embrace new technologies and trends to enhance your print and embroidery experience.
Evolving With Your Needs
Our services extend far beyond traditional printing. We proudly offer:
- Custom apparel: Design and order t-shirts, sweatshirts, hats, jackets, and more.
- Promotional products: Enhance your brand with custom pens, mugs, keychains, notebooks, and more.
- Event & Fundraising Solutions: Create memorable experiences with printed materials and custom-designed merchandise.
- Embroidery services: Add a touch of elegance to clothing and accessories with professional embroidery.
- Webstore creation: Collaborate with us to establish an online store where customers can order your custom merchandise easily and efficiently.
Join us on this journey and discover the endless possibilities Empire Printing has to offer!
Overview of Reviews
Positive Feedback
The reviews praise Empire Printing/Express Press for their excellent customer service, reasonable prices, and quick turnaround times. Many customers have reported being extremely satisfied with their orders, citing the company's ability to meet deadlines and provide high-quality products. The staff is described as friendly, helpful, and trustworthy, with several customers mentioning specific employees who went above and beyond to ensure their satisfaction.
Issues with Orders and Communication
One customer reported a negative experience with the company, citing issues with payment processing and communication. They claimed that the company lost track of their payments and failed to notify them of a delay in their order, which was supposed to be ready for an event.
ORDER QUALITY AND TIMELINESS
Most customers reported receiving their orders on time and in good condition. The company's packaging is also praised for being organized and easy to manage.
