Reliable Repair, Rapid Response, Exceptional Service
At CPR, we believe technology should work seamlessly for you. That's why we provide comprehensive repair, maintenance, and support services for all your printers and plotters.
Our Expertise
Our team of certified technicians has extensive experience in repairing a wide range of printer brands, including:
- Brother
- Canon
- Lexmark
- HP
- Okidata
Our Services
We offer a comprehensive suite of services to meet your needs:
1. On-Site Repair
- Convenient and efficient on-site repair services right at your location.
- Quick response time, usually within one business day.
- Experienced technicians backed by manufacturer warranties.
2. Depot Repair
- Drop off your printer at our fully equipped repair center.
- Receive regular updates and clear communication throughout the repair process.
3. Mail-In Service
- Convenient mail-in option for out-of-town clients.
- Secure packaging and return shipping included.
4. Service Programs
- Customized plans to meet your specific needs and budget.
- Regular preventive maintenance to avoid costly repairs.
5. Parts and Accessories
- Genuine and high-quality parts for all major printer brands.
- Competitive pricing and transparent billing.
Specific Expertise by Printer Type
- HP LaserJet Printers: Specialized expertise in repairs for HP laser printers.
- Inkjet Printers: Expertise in color and multi-functional inkjet printers.
- Okidata Impact Printers: Skilled in repairing impact and dot-matrix printers.
Our Commitment
We stand behind our work with:
- Unwavering satisfaction guarantee on all services and repairs.
- Rapid response times and efficient service.
- Cost-effective solutions tailored to your needs.
Partnering for Value
To provide our customers with the best possible products and services, CPR has partnered with Magnum. This partnership gives you access to:
- Competitive pricing on toner, inks, and office supplies.
- Honest and independent recommendations tailored to your needs.
Let CPR be your trusted partner in keeping your technology running smoothly and efficiently. Contact us today to schedule a service or request a free quote!
Excellent Customer Service
The reviews highlight the exceptional customer service provided by the company, CPR. The staff is described as "very friendly and helpful", "super nice", and "friendly eyes", which contributes to a positive and reassuring experience for customers. The owners of the business are directly involved in the repair process, which adds to the trust and satisfaction of customers.
Prompt and Efficient Repair Service
The company is praised for its prompt and efficient repair service. Customers are impressed by the quick turnaround time, with repairs completed within a matter of hours or days. The company's ability to diagnose and fix problems quickly is a major selling point, making it a go-to choice for printer repair.
Competitive Pricing
The reviews suggest that CPR offers competitive pricing for their services, especially when compared to other businesses. The company's use of reconditioned parts or refurbished printers is also praised, as it allows customers to receive high-quality printers at a modest price.
Community Involvement
The company's community involvement is also highlighted, with one customer mentioning their relief at finding a business that operates within the community. This local focus adds to the customers' sense of security and loyalty to the business.
