Exceptional Design. Extraordinary Service.
Our Story
At Design Ink, our journey began in 1984 when our founder, Shaun McCardell, started a small screen-printing company called Design Ink in Murray, Utah. Our humble beginnings were marked by a storage unit and a single four-color hand press, printing approximately 50 shirts per day for small local businesses. However, our vision was much larger.
Over the years, we have evolved to become a leading provider of custom printing services. We have expanded our services to include embroidery, digital printing, and more. Our commitment to exceptional design, extraordinary service, and quality products has been the cornerstone of our success.
Our Services
At Design Ink, we offer a wide range of services to cater to your specific needs. Our services include:
- Screen Printing: High-quality screen printing services for t-shirts, hats, and other apparel.
- Embroidery: Custom embroidery services for hats, jackets, and other garments.
- Digital Printing: Digital printing services for promotional products such as mugs, water bottles, and more.
- DIY Tie-Dye: Our DIY Tie-Dye Kit allows you to create your own unique, custom designs.
- Socks: Custom-printed socks for individuals and businesses.
- Promotional Products: A wide range of promotional products, including magnets, stickers, coasters, and more.
Our Products
We understand that every business is unique, and we cater to your specific needs. Our products include:
- T-shirts, hoodies, and other apparel with custom designs
- Custom-printed promotional products, such as magnets, stickers, and coasters
- Unique gifts and souvenirs for special occasions
- High-quality, custom-designed products for businesses and events
Why Choose Us
At Design Ink, we pride ourselves on our exceptional design, extraordinary service, and quality products. We understand the importance of providing high-quality products and services to our clients. Our team of experts will work with you to create unique, custom designs that meet your specific needs.
Get in Touch
Whether you're looking for custom design services or unique product offerings, our one-of-a-kind team has you covered. Contact us today to learn more about our services and products.
About Us
Our team of experts has decades of experience in the custom printing industry. We are dedicated to providing the highest level of service, quality, and innovation. Our commitment to exceptional design, extraordinary service, and quality products has been the cornerstone of our success.
Poor Service and Unprofessional Behavior
Design Ink receives negative reviews for poor service and unprofessional behavior from several customers. Kenneth Anctil rates the company 1 star and shares a terrible experience with an employee named Steve. Steve failed to provide a quote for the work, and after multiple attempts of communication, Kenneth received no response. Another customer, Steff, also rates the company 1 star and complains about the working conditions, describing it as a "sweatshop." The company is criticized for its poor communication, lack of attention to designs, and unprofessional behavior.
Unsatisfactory Work and Rejection of Orders
Flowin Seeds shares a disappointing experience with the company, stating that their designs were rejected despite being approved earlier. The company is accused of being unprofessional and unclear in their communication.
Lack of Responsiveness and Failure to Meet Expectations
David Trumbla, another dissatisfied customer, rates the company 1 star and complains about the lack of responsiveness and failure to meet expectations. He claims that the company failed to acknowledge his presence even after ringing the bell multiple times.
Positive Reviews
In contrast, several customers share positive reviews about Design Ink. Rachel Raychelly Brock rates the company 5 stars and praises its high standards. Shalysa M. and Chelsea Hola also rate the company 5 stars, praising its ease of use, fair pricing, and prompt turnaround time. Carl Sarahs, Levi Tate, and Michael Miner (as the owner of Levitate Media Group) all rate the company 5 stars, commending its professionalism, quality of work, and excellent customer service.
