Who We Are
At Guertin Graphics & Awards, we are a family-owned business with a passion for creating custom printed items that exceed our customers' expectations. For over 50 years, we have been dedicated to providing high-quality screenprinted t-shirts, awards, and promotional products to individuals, businesses, and organizations across Massachusetts.
What We Do
As a leading provider of custom printing and design services, we offer a wide range of products and services to meet the unique needs of our clients. Our services include:
Screenprinting: We offer custom screenprinted t-shirts, hoodies, hats, and other apparel items for a variety of occasions.
Embroidery: We provide custom embroidery services for a variety of products, including hats, shirts, and other apparel items.
Digital & Sublimation Printing: We offer high-quality digital and sublimation printing services for a variety of products, including coffee mugs, water bottles, and more.
Branded Apparel: We offer a wide range of branded apparel items, including t-shirts, hoodies, hats, and more.
Online Store: We offer a custom online store solution for groups and organizations to purchase their own branded merchandise.
Promotional Items: We offer a wide range of promotional items, including pens, mugs, and other products, to help promote your brand or organization.
Trophies & Awards: We offer custom trophies and awards for any occasion, including sports trophies, employee recognition awards, and more.
Design Services: Our team of designers can create custom designs for your custom printed items, including logos, graphics, and more.
Quality is Our Promise
At Guertin Graphics & Awards, we are committed to providing the highest quality products and services. We utilize state-of-the-art printing presses and expertly trained staff to ensure that every order meets our high standards. We pride ourselves on being a one-stop shop for all your custom printing and design needs.
Our Story
Guertin Graphics & Awards was founded in 1968 by Charles Guertin, with a vision to provide high-quality custom printing services to the Worcester community. Over the years, we have grown and expanded our services to meet the evolving needs of our clients. Today, we remain a family-owned and operated business, committed to providing exceptional customer service and quality products.
What Our Customers Say
At Guertin Graphics & Awards, we are proud of our reputation for providing excellent customer service and high-quality products. Here's what some of our satisfied customers have to say:
- "From trophies, awards, t-shirts, and banners, Guertin's has always come through with top-notch artistry for the companies I have worked for, and for the many non-profits I work with."
- "John and his staff are so friendly and professional! Not to mention they have quick turnarounds and are excited to support other Worcester local businesses."
Overall Experience
The reviews have mixed opinions about Guertin Graphics, with some customers having excellent experiences and others facing issues with customer service and product quality.
Customer Service
Some reviewers praised the professional and helpful customer service they received, with staff going above and beyond to meet their needs. However, others reported negative experiences, including rude behavior, unreturned calls, and delayed responses.
Product Quality
The quality of products received varied among reviewers. Some were extremely satisfied with the quality of their orders, while others reported issues with incorrect sizes, wrong colors, and poor quality.
Timeliness
Several reviewers mentioned delayed delivery times, with one customer reporting a three-week delay. However, others received their orders on time or even earlier than expected.
Reputation
Some customers have been loyal to Guertin Graphics for many years, praising their reliability and quality. However, others reported being disappointed and taking their business elsewhere.