At DCL Productions Inc., we have been proudly serving the San Francisco/Bay Area small business, start-up, and nonprofit community for over 28 years. Our objective has always been to consistently deliver a level of service that meets or exceeds the expectations of our customers. Our dedicated team of professionals works tirelessly to find innovative solutions for our clients, ensuring that every product we produce reflects our dedication to quality and excellence.
Our Mission
Our mission is to be a growth-focused company, supplying high-quality embroidery, screen printing, and promotional products. To achieve this goal, we have committed to the involvement and development of all our team members, as well as our partners and customers. Through continuous process improvements and design enhancements, we strive to provide innovative products and services that help our customers maintain their position as leaders in their industry.
Our History
We take great pride in being a San Francisco-based business, with a history that spans over two decades. Our commitment to quality and professionalism has earned us a reputation as a reliable and trustworthy partner for our customers. As our city continues to evolve, so do we, adapting to the demands of the market while maintaining our commitment to our customers and partners.
Screen Printing
At DCL Productions, we specialize in high-quality screen printing, serving a wide range of clients from small businesses to well-established corporations. Our list of customers includes prominent brands such as Thrasher, Google, Norcal Surf Shop, Salesforce, Pixar, Lucasfilm, Pottery Barn, and Go Pro, among many others. Whether you're looking for custom t-shirts for a corporate event, personalized polos for team-building activities, or even starting your own clothing line, our prices and quality level remain unmatched.
Emroidery
We have over 20 years of experience in high-quality embroidery, serving clients such as Thrasher, The Palms, Google, and Pandora, as well as small businesses and individuals. From small monogramming jobs to corporate apparel, off-sites, brands, and events, we create custom embroidered items for your organization.
Promotional Items
As a member of PPAI and ASI, we offer thousands of high-quality promotional items at reasonable prices. Whether your organization needs etched glass containers, water bottles, wallets, power banks, or logo-imprinted flash drives, we can find the item and have it printed for you.
Patches and Appliques
Our custom patches and appliques are a great way to promote your company, team, school, club, or organization. We offer high-quality patches and appliques, as well as specialty applications such as tackle twill applique and vinyl transfer.
Dye Sublimation
We also offer sublimation onto patches, pre-made finished garments, or caps using our dye transfer technology. Whether you're looking for a unique project or just need help with your idea, we're here to assist you.
Overview of DCL Productions Reviews
Positive Experiences
Many reviewers praised DCL Productions for their high-quality work, professionalism, and excellent customer service. Several customers mentioned that they were extremely satisfied with the embroidery and printing services, with some even stating that they couldn't find a better provider elsewhere. The staff, particularly Jonathan and Ris, were frequently mentioned as being responsive, helpful, and efficient in their communication.
Common Praises
- High-quality embroidery and printing work
- Professional and responsive staff
- Excellent customer service
- Timely delivery and efficient production process
- Ability to accommodate unique and complex orders
Negative Experiences
Some reviewers expressed disappointment with their experience, citing issues with communication, quality, and timeliness. One reviewer mentioned that the quality of the work had declined over time, while another experienced poor service from a particular account representative.
Common Complaints
- Poor communication and unresponsiveness
- Decline in quality over time
- Unreliability and lack of follow-through
- Limited flexibility and accommodation for unique requests
