At Epic Promos, we are an apparel printing and design company that has been serving clients nationwide from our facility in beautiful Boca Raton, Florida. With over 30 years of experience in the apparel printing industry, we understand what our customers want and we understand the importance of getting it done. Our philosophy at Epic Promos is to do it right and do it before the deadline. We pride ourselves on providing EPIC QUALITY, EPIC PRICING, and EPIC SERVICE.
Our Services
We specialize in custom t-shirts, sweatshirts, and apparel printing. Our production facility is state-of-the-art, utilizing a dual belt, natural gas dryer that is not only more energy-efficient and safer for the environment but also cures all the latest fabrics properly, including 100% poly and tri-blend tees. We also specialize in waterbase and discharge inks. Our customer area is clean, comfortable, and relaxing.
Our Team
With over 30 years of combined experience in the apparel printing industry, our team is dedicated to providing top-notch services to our clients. We understand the importance of getting it done right and on time. Our team is committed to delivering high-quality products, excellent customer service, and unparalleled attention to detail.
Our Partnerships
We pride ourselves on our partnerships with a wide range of clients including sports teams and arenas, construction companies, weddings, breast cancer/charity walks and 5Ks, various clothing lines, music industry and band apparel, all schools from local Kindergartens to Division 1 Universities, and just about everything in between. These clients span all across the USA, from Miami, FL to NYC to Boston, MA, and even the Bahamas.
Our Commitment
At Epic Promos, we are committed to delivering exceptional quality, unparalleled customer service, and extraordinary value to our clients. We understand that our success is directly tied to the success of our clients, and we are dedicated to exceeding their expectations in every way possible.
Quality and Professionalism Issues
Several reviewers have expressed dissatisfaction with the quality and professionalism of Epic Promos' products and services. Jon Blokdyk's review highlights the poor communication and response times from the company, with a lack of clarity on pricing and even a non-response to his inquiry about a sample shirt. Felipe Ignacio Clavo's review criticizes the company's professionalism, quality, and attention to detail, citing defects such as holes and paint smudges in their orders. Kristina Brown's review shares her frustration with the company's inability to fulfill a small urgent order and failure to provide job details from a previous order.
Positive Experiences
On the other hand, some reviewers have had positive experiences with Epic Promos. NaturAli Pregnant praises the company's responsiveness, helpfulness, and high-quality products, stating that they continue to use them as their screen printer despite relocating to another state. Vincent Campoli commends the staff's professionalism and expedited production, saying they would recommend them to colleagues. Gina Reynolds, Monika A. Mazur, and Eduardo S. all give high ratings to the company, citing fast delivery, excellent quality, and great customer service.
