Empowering Your Brand, Amplifying Your Presence
Dedicated to Innovation in Screen Printing Solutions
RapidTag Machines stands at the forefront of screen printing innovation, empowering businesses and creators to elevate their product branding and customization. Founded on a deep understanding of printing technology and an unwavering commitment to quality, we provide cost-effective and efficient screen printing solutions.
What We Do
We offer a comprehensive suite of services to cater to diverse printing needs, including:
High-Speed Automatic Screen Printing
- Automated high-speed production for promotional products and garments
- Leading-edge technological advancements for unparalleled print quality and consistency
- Precise print accuracy of 0.001 inch for exceptional detail and clarity
Custom Screen Printing Solutions
- Collaborative design and engineering services to tailor solutions to specific projects
- Extensive experience with diverse materials, including apparel, promotional items, and packaging
- Comprehensive customization from concept to completion
Dedicated Expertise and Support
- Team of experienced professionals with extensive knowledge in screen printing technology
- Responsive customer support and technical assistance every step of the way
- Comprehensive documentation and instructional materials for ease of use and operation
What Sets Us Apart
- Unparalleled Speed: Our high-speed machines and efficient processes enable rapid turnaround times, ensuring timely delivery of your customized products.
- Industry-Leading Technology: Continuously pushing the boundaries of screen printing, utilizing the latest innovations and materials.
- Custom-Focused Approach: We take pride in understanding your unique needs and delivering tailored solutions that exceed expectations.
More than just machines, we empower brands to elevate their visual stories through the power of screen printing. Our dedication to quality, innovation, and customer satisfaction has made us a trusted partner for businesses across industries.
Customer Service Issues
The reviews reveal a pattern of poor customer service from the company. Aaron Slater, a repeat customer, was unhappy with the company's inability to meet shipping deadlines and was told that a credit would be issued, which was later disputed. Armen Dellalian, another customer, experienced a breakdown in his machine and struggled to get it repaired due to poor communication and lack of assistance from the company's staff.
Inconsistent Product Quality and Durability
The reviews highlight inconsistencies in the product quality and durability of the company's machines. Aaron Slater has been in the screen printing business for years and describes the company as the "worst" for customer service. Armen Dellalian's machine has been reliable for the most part, but has had issues with small parts breaking and is currently out of commission due to a more serious problem.
Conclusion
The reviews paint a grim picture of a company that values profit over customer satisfaction. The poor customer service, inconsistent product quality, and lack of communication have led to frustration and inconvenience for both review authors.